Telos - Public

Working with Telos

Introduces Telos as a fully managed, AI-powered custom software service for business leaders. Use this skill whenever you need to explain what Telos is, how it works, its pricing model, service modes (BUILD and BAU), core principles, the role of App Directors, or the customer onboarding journey. Trigger this skill when the conversation involves Telos sales, proposals, customer questions, onboarding, terms and conditions, pricing, credits, the Telos platform, or any discussion about how Telos delivers software. Also use when comparing Telos to low-code platforms, traditional dev shops, or freelancers.

Pricing

Telos delivers purpose-built business software for a monthly subscription. All work is measured in credits. The pricing model is designed to be simple and transparent — the customer always knows what they're paying for. Telos is a fully managed service, leveraging AI but with real humans acting on every ticket.

Terms and conditions

Full terms and conditions between Telos NZ Limited and the customer.

Building a Blueprint

The interview-based discovery process Telos uses to capture a customer's business domain — extracting concepts, stories, resources, and hacks to produce a blueprint that drives software development.

Building a Skill Book

How Telos helps customers capture their business intellectual property into a skill book using skillbook.ai, and why those skills are essential to the AI agent built into their application.

Legacy System Assessment

The process Telos uses to assess the feasibility of rebuilding or re-platforming a legacy system — from initial code access through to a scoped feasibility output. Use when a prospect has an existing system they need evaluated.

Client Onboarding: First 30 Days

What the first 30 days of a Telos BUILD engagement looks like — covering the onboarding process, parallel workstreams, weekly cadence, and how the customer experiences early progress. Use when a prospect asks what getting started looks like.

Legacy System Migration Strategy

How Telos approaches the transition from a legacy system to a new application — covering parallel running, data migration, cutover, and the principle of keeping V1 live until V2 is ready. Use when a customer has an existing system that needs to be replaced rather than extended.

app.skill-book.ai — Building Your Skill Book

Introduces app.skill-book.ai as a standalone tool for capturing domain knowledge into a structured skill book, and explains how those skills can be used across AI platforms, APIs, and custom software.

Five Essentials of Agentic AI

Framework for designing, building, evaluating, and improving agentic AI systems based on five essential components: Agentic Harness, Unit of Work, Workflows, Memory, and Skills. Use this skill whenever someone is architecting an agentic system, evaluating whether an agent implementation is production-ready, designing an agentic development workflow, reviewing or auditing an existing agent's architecture, building a product that uses AI agents to do real work, or discussing what makes an agent different from a chatbot. Also trigger when users mention terms like 'agentic loop', 'agent architecture', 'AI agent design', 'agentic development', 'agent framework', or ask questions like 'what do I need to build an agent' or 'how do I make my agent production-ready'. This skill applies to both building agents AND doing development with agents — the same five essentials appear in both contexts.

How Telos Builds Software

The layered architecture Telos uses to build customer applications — from platform through domain, tools, and workflows — and how the blueprint and AI-assisted development drive the process.

Telos vs. Traditional Agency

How Telos differs from a traditional software agency — covering model, pricing, speed, IP ownership, and quality standards. Use when positioning Telos against agency or project-based alternatives.